Terms of Service
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AxcelMaid provide very
professional & customized services according to individual
requirements of all clients.
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AxcelMaid help clients
source for part-time legal helpers (local or PRs) for all houses and
offices. We cater long, short-term, ad-hoc or spring cleaning visits
to suit all our clients' needs. We have a pool of regular,
experienced, honest and reliable maids. Unlike other agencies, we
take extra effort to check with all our clients for maids'
performance or areas to improve and we also do counseling if
necessary. We stressed on good harmonious relationships between all
our clients and the maids. Same maid will be serving the particular
client consistently if he/she is happy with her except unforeseen
circumstances where the maid is unwell or overseas, then a temporary
maid will be replaced (Free on our side).
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Employers do not have
to bear any medical fees for the maids in case of any injury
sustained during working in their premises because they are
part-timers who don't live-in. Neither meal or insurance need to be
provided.
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In order to save time
and cost for all clients, they need to prioritize their jobs
according to importance e.g. Cleaning of rooms, toilets, kitchens,
all windows, changing bed sheets, cleaning cupboard & drawers, etc.
Ironing should be limited to 12 - 15 pcs if too much house works are
assigned within the 4 hours per visit because any OT will be charge
accordingly. Hand mopping and hand laundry are not
encouraged except laundry drying.
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Employers are reminded
to lock up all their valuables like jewelleries, antiques and
important documents especially when they intend to leave the keys to
the maids to prevent any unnecessary temptation, loss or damages.
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Clients are reminded
not to negotiate any price or give new job directly to our regular
helpers without our knowledge as we have signed contract with them.
Your co-operation is very much appreciated.
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Clients can be assured
of very minimal "no show up" if our regular helpers have committed
their date and time because we could understand the inconvenience
and frustrations that the client will face.
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Please check the name
of the cleaner whether is authorized by company for your security
reason. Please notify us if you find any different name given by the
cleaners.
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Call me NOW
Dorothy 9643 9917
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